Van subscriptions provide greater flexibility compared to leasing or rent-to-own agreements. Leasing typically involves long-term contracts and substantial penalties for early termination, while rent-to-own can lead to higher overall costs and long-term financial commitments. A subscription service with Motopool, on the other hand, offers flexibility with the option to switch or return the vehicle with no penalties.

We only have a minimum subscription period, but there is no maximum limit. You can keep the car for as long as you need.

While some providers don’t, Motopool allows interstate travel without restrictions. This flexibility is particularly useful for businesses operating across multiple states or individuals planning extended trips. Just be mindful of your kilometer allowance to avoid additional charges.

Motopool van subscription plans come with 500 to 1000 kilometers (KM) weekly allowance, which varies depending on the plan you choose. However, if you anticipate higher usage, plans with higher kilometer limits or options to pay a small additional fee of $0.33 per KM for additional kilometers as needed are often available. 

These extra kilometers are recorded and processed with your billing cycle. Any unused KMs do not carry over to the next billing cycle.

Absolutely. Different businesses have different needs. Van subscription services like Motopool offer options, such as barn to lift back doors or vehicle features. This ensures that your van not only meets your operational requirements but also represents your brand effectively.

All-inclusive pricing means you don’t have to worry about separate bills for insurance, maintenance, registration, or roadside assistance. This model not only simplifies financial planning but also provides peace of mind knowing that all essential services are covered under one payment.

Once you’ve signed up, you can typically collect your van within 48 hours with Motopool. This quick turnaround ensures that you can get on the road without delay, whether for business or personal use.

This is a refundable security deposit that is assessed based on each applicant's credit and is required to book a vehicle. The refund is processed upon the return of the vehicle and its condition.

One of the core advantages of van subscription services is flexibility. If your needs change, you can switch to a different model, such as a ute or end your subscription early with minimal hassle. This is particularly beneficial for businesses experiencing seasonal fluctuations or individuals whose personal circumstances may change.

All maintenance and repairs are included in your subscription fee with Motopool. If your van requires service, simply contact the provider, and they'll handle the rest. This ensures that your vehicle is always in top condition without any additional cost to you.

As part of our MotoPerks Loyalty Program, swapping cars is free as long as you meet the minimum subscription requirement. To ensure we have your preferred car available, please provide a minimum of 21 days' notice.      

Please call our support team at 1800 666 676 or send us a chat via our website's chat box. Read more FAQs.